FAQ

Payments

We currently accept M-Pesa only. Use your order number as reference during checkout. Secure, fast, and easy.

Delivery

Orders are processed within 2–4 business days, but please allow up to 5 business days during busy periods. You’ll receive a confirmation once your order is dispatched.

Returns & Exchanges

Returns and exchanges are accepted within 2 days of delivery, provided the item meets our return policy.
Note: Some items may not be eligible for return due to ethical or hygiene reasons.

Custom Orders

Yes! Sovren Wear is a Made to Order brand. We can customise your look based on your size, measurements, or styling preferences.

To get started, contact us directly:
📞 +254 114 056 708 (WhatsApp)
📧 info@sovrenwear.com